WhatsApp Business : How to Create Whatsapp Business Account
WhatsApp Business Account : How to Create Whatsapp Business Account
What is WhatsApp Business ?
WhatsApp has come with Whatsapp Business for the business people where the business people can communicate effectively as well as efficiently with their customers or clients or consumers, and help the business people to grow their business or expand their business.
WhatsApp Business has extra features in addition to the feature available in the WhatsApp messenger. Which are as follow:
- Business Profile
- Business Messaging Tools
- Landline/Fixed line number support
- Use Both Whatsapp Messenger and Whatsapp Business on the same phone but each app must have unique number.
Now let us see how to use Whatsapp business account in your android phone
How to download whatsapp business
First go to Google Play Store of your phone.
Type “whatsapp business” on the search bar.
 |
Click on Install
After Installing Whatsapp business, you can see the app on your home screen of the phone and click on it
Or
You can click on the open button as shown in the below image.
Terms of Services and Privacy Policy Page
After clicking on the app or clicking on the “OPEN” button, you will be moved to the next page of agree to the terms of services and Privacy Policy of the Whatsapp Business
Read all the terms of services and Privacy policy, or simply click on the “AGREE AND CONTINUE” button as shown in the below image.
Verification Page
After clicking on the “AGREE AND CONTINUE” you will be taken to the next page, where your phone number will be asked for verification.
Verification of your number can be done in two ways.
1.Through your mobile number
2.Through your Landline Number / Fixed Number. (This feature is not available on whatsapp messenger.
1. If you chose to verify your number through mobile number, then enter your country code and mobile number, click on “Next” button, whatsApp will send you the code through SMS and that code will be automatically fetched by WhatsApp and will take you to the next page. If it does not happen automatically then you have type the code manually either of the thing will happen during verification.
2. If you chose to verify your number through Landline number / Fixed number, then enter your country code and Landline or Fixed number, click on the “Next” button, whatsapp will call you and will do the verification automatically or automated phone call will tell you the verification code, then you will need to type the code manually either of the thing will happen during verification.
Your Business Info.
After Verification of your number, you will be moved to the next page called “Your Business Info” page. On this page you will need to write the name of your business.
Be careful while writing down the name of your business, because once you write down the name of your business and proceed further you will not be allowed to change the name of your business in future.
Click on the “Next” button as shown in the below image.
After clicking on the next button you will see a pop up message, where you will need to click on the “OK” button as shown in the below image.
Now you can start your WhatsApp BusinessApp the way you use your WhatsApp Messenger.
There are some additional features in WhatsApp Business App, where you can put your business information, which otherwise not available at WhatsApp Messenger. Let’s check out those Feature !
Click on the three dotted lines at the rightmost corner as shown in the below image
Now you will see a new dialog box, click on the “Setting” as shown in the below picture.
After Clicking on the “Setting” you will see various option. You select at the first option that is “Business Setting” as shown in the below image.
Now you will see the list of option, such as
· Profile
· Statistics
· Away message
· Greeting message
· Quick replies
· Profile
After clicking on “Profile” you will get various options where you will able to put your details such as.
ü Business Address
ü Business Category
ü Business Description
ü Business Hours
ü Email Address
ü Website Address.
For your convenience purpose, image has been placed below :
· Statistics
Statistics will help you to know
v How many messages are sent
v How many messages are delivered
v How many messages are read
v How many messages are received
Below is the images of statics for your reference.
· Away message
This feature will help you at the time, when you are busy with your other work and you are not able to reply the messages of your client.
By default it is “OFF” but by clicking on the button it will turn to “ON” which will appear in Green color
If you keep the button “ON”, and whenever the client messages you, WhatsApp Business will automatically send the message. But for sending the automatic message, first you need to write few words or sentences at the message section. For example “I am in a meeting, cant reply” to your client.
If you keep the button “OFF”, this option will not work.
· Greeting Message
You can greet your customers when they message you for the first time or after 14 days of no activity. This option can be activated or deactivated anytime.
You can edit your greeting messages.
· Quick replies
You can set quick replies.
Conclusion :
This was the guide to install and set-up of “WhatsApp Business” Account. As you can see WhatsApp Businessis little more different form WhatsApp Messenger. WhatsApp Business have some additional feature which WhatsApp Messenger does not have, but WhatsApp Business have all the feature of WhatsApp Messenger. WhatsApp Business might help you to grow your business, it might help you to stay connected with your Clients or Customers or Consumers.
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